Customer service has been a bit off when I've been there. The owner eating his food at the register, talking with his mouth full, and being very impolite. I don't expect a lot esp around the university but service could be far better. Other than that this place is good. It has an upstairs for dining and and the service is quick.
Its not vegan friendly but it offers a few selections that are veggie friendly. Their eggplant sandwgich was okay as were the garlic fries. You can substitute veggie patties into anything. Its for the college crowd and everyone expects that.